TERMS OF USE
1. Acceptance of Terms
By accessing, browsing, or purchasing from Alrashed Tea (“the Store”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use, all applicable laws and regulations in the Kingdom of Saudi Arabia, and any related policies referenced herein.
If you do not agree, you must immediately discontinue use of the Store.
2. Scope of Application
These Terms apply to:
- All visitors, users, and customers
- All transactions conducted via the Store
- All content, services, and products offered
These Terms constitute a legally binding agreement.
3. Eligibility & Legal Capacity
- You must be at least 18 years old, or use the Store under supervision of a legal guardian
- You represent that you have full legal capacity to enter into binding agreements
- The Store shall not be liable for misuse by minors
4. Account Registration & Security
You agree to:
- Provide accurate, current, and complete information
- Maintain confidentiality of your credentials
- Accept full responsibility for all activities under your account
The Store reserves the right to:
- Suspend or terminate accounts
- Refuse service
- Reclaim usernames
The Store shall not be liable for unauthorized account access resulting from user negligence.
5. Permitted Use & Prohibited Conduct
You agree NOT to:
- Use the Store for unlawful purposes
- Interfere with system integrity or security
- Attempt unauthorized access
- Upload malicious software
- Misrepresent identity
- Exploit pricing or system errors
The Store reserves the right to take legal action for violations.
6. Orders, Acceptance & Cancellation
- All orders are subject to review and acceptance
- The Store may refuse, limit, or cancel orders at its sole discretion
- Reasons may include:
- Pricing or technical errors
- Product unavailability
- Fraud suspicion
The Store may cancel orders before or after payment and issue refunds accordingly.
7. Pricing, Taxes & Payment
- All prices are in Saudi Riyals (SAR)
- Prices are subject to change without notice
- VAT (15%) will be applied where and when required
- Payment must be completed via approved methods
The Store reserves the right to:
- Verify transactions
- Cancel suspicious payments
- Refuse service in case of fraud risk
8. Shipping, Delivery & Risk Transfer
- Delivery timelines are estimates only
- Delays may occur due to third-party logistics providers
- Risk transfers to the customer upon handover to courier
The Store shall not be liable for:
- Delivery delays
- Lost or damaged shipments caused by third parties
9. Product Representation & Disclaimer
- Products are described as accurately as possible
- Due to natural ingredients:
- Color, taste, aroma, and weight may vary
Products are provided “as is” without warranties, including:
- Fitness for a particular purpose
- Medical or health claims
Customers are responsible for:
- Checking ingredients
- Ensuring safe consumption
- Proper storage
10. Intellectual Property Rights
All rights, including but not limited to:
- Logos
- Branding
- Product designs
- Website content
are owned exclusively by Alrashed Tea.
Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
11. Limitation of Liability
To the fullest extent permitted by law:
The Store, its owners, employees, and affiliates shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or business
- Service interruptions
- Third-party actions
12. Indemnification
You agree to indemnify and hold harmless the Store from any claims, damages, losses, or expenses arising from:
- Violation of these Terms
- Misuse of the Store
- Violation of applicable laws
13. Third-Party Services
The Store may rely on third-party providers including:
- Payment processors
- Shipping companies
The Store is not responsible for their performance, policies, or actions.
14. Force Majeure
The Store shall not be liable for failure or delay caused by events beyond reasonable control, including:
- Natural disasters
- Government restrictions
- Supply chain disruptions
- Technical failures
15. Suspension & Termination
The Store reserves the right to:
- Suspend or terminate access
- Cancel accounts
- Block transactions
without prior notice.
16. Amendments
The Store may update these Terms at any time. Continued use constitutes acceptance of revised Terms.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of the Kingdom of Saudi Arabia.
18. Entire Agreement
These Terms constitute the entire agreement between the user and the Store and supersede any prior agreements.
19. Contact Information
